Chibuzor Obiano

Accurately transferred client data from hardcopy files into the company’s online database, maintaining high standards of data integrity using Google Sheets

• Transferred client data from hardcopy files into the company’s online database, ensuring accuracy and data integrity.
• Utilized Google Sheets to organize and manage data efficiently.

Managed daily IT operations and ensured business continuity through robust technical support and customer satisfaction.

• Provided comprehensive technical support to staff, efficiently resolving IT-related issues and optimizing system performance.

Led and mentored a sales team, focusing on process optimization and customer engagement to drive revenue.

• Optimized sales data collection and analysis processes, directly contributing to increased revenue generation.
• Trained and mentored sales representatives on effective customer engagement strategies.
• Provided essential support to the sales team, streamlining operations and improving efficiency.

Drove airtime sales performance and built strong customer relationships through effective use of technology and proactive engagement.

• Consistently exceeded sales targets, achieving daily returns exceeding #100,000 NGN and contributing significantly to overall revenue growth.
• Cultivated strong customer relationships, resulting in a high customer satisfaction rating and fostering repeat business.

Fostered student engagement and academic growth through teaching and personalized support.

• Implemented innovative teaching methodologies, enhancing student engagement and improving academic performance.
• Provided tailored individual support to students, effectively addressing diverse learning needs and fostering academic success.